Privacy Policy
Your privacy matters to us. This policy explains how Branewise handles your data.
Last updated: January 1, 2025
Information We Collect
Branewise collects information you provide directly to us, such as when you create an account, request a demo, subscribe to our newsletter, or contact our support team. This may include your name, email address, company name, job title, phone number, and any other information you choose to provide.
We also automatically collect certain technical information when you visit our website or use our services, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; respond to your comments, questions, and requests; send you technical notices, updates, security alerts, and administrative messages; and communicate with you about products, services, and events offered by Branewise.
We may also use your information to monitor and analyze trends, usage, and activities in connection with our services, and to personalize and improve your experience.
Data Sharing
Branewise does not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and services, subject to confidentiality obligations. We may also disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Branewise, our users, or the public.
Cookies & Tracking
We use cookies and similar tracking technologies to collect and track information about your activity on our website. Cookies are small data files stored on your device that help us improve our services and your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our services may not function properly without cookies.
We use analytics services such as Vercel Analytics to understand how visitors interact with our website. These services may collect information about your use of our website and report trends without identifying individual visitors.
Data Security
Branewise takes reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption (AES-256 at rest, TLS 1.3 in transit) and maintain SOC 2 Type II compliance for our enterprise services. However, no method of transmission over the Internet or electronic storage is completely secure.
Your Rights (GDPR/CCPA)
Depending on your location, you may have certain rights regarding your personal information. Under the General Data Protection Regulation (GDPR), European Economic Area residents have the right to access, rectify, erase, restrict processing of, and port their personal data, as well as the right to object to processing and withdraw consent.
Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, request deletion of personal information, opt out of the sale of personal information, and not be discriminated against for exercising these rights. To exercise any of these rights, please contact us at privacy@branewise.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe a child has provided us with personal data, please contact us at privacy@branewise.com.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes. Your continued use of our services after any modifications constitutes your acknowledgment of the modified policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
- Email: privacy@branewise.com
- General inquiries: contact@branewise.com
- Branewise — India HQ